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Events and ConferencesMaritz Research regulary holds events and presents at research industry conferences around the world. To receive an update on recent thinking and upcoming events and conferences, please register to receive the Maritz Research Forum newsletter.
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October 28th-29th, 2010
Research & Results 2010 Conference
Wednesday and Thursday, October 27th and 28th, 2010, Munich, Germany, Research & Results 2010 Conference, spotlight on: Customer Experience Measurement. Keith Chrzan, DVP, Head of Marketing Sciences at Maritz Research, presenting.
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September 2nd, 2010
Linking Survey Measures to the Bottom Line
For marketers and researchers working across a range of sectors, one of their biggest challenges is linking marketing research measures to financial/business results. Many companies say that the ability to link voice of the customer (VOC) information to other business information is the ‘Holy Grail’ within their companies. Join us for a Complimentary Webinar
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October 28th-29th, 2009
Introducing The next Generation of Customer Experience Management
Stephan Thun, VP Maritz Research presenting The next Generation of Customer Experience Management at the Research & Results conference 2009, Munich.
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Juli 10th, 2010
Make Your Customers Fall In Love With You
Tuesday, July 6th, 2010, London, Century Club, Make Your Customers Fall In Love With You, Roger Sant, DVP, Director Research Solutions, presenting on the value of building an emotional connection with customers, pinpoint "Memorable Moments" that build emotional connections.
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October 28th-29th, 2009
Introducing The next Generation of Customer Experience Management
Stephan Thun, VP Maritz Research presenting The next Generation of Customer Experience Management at the Research & Results conference 2009, Munich.
... view details
Thursday, Sept 24th, 2009
Radical new approaches to transform your customer experiences
Evolution or revolution? In a world of rapid change, organisations must transform the way they measure and manage customers or risk getting left behind.
Join host Mark Choueke, Editor of MarketingWeek and presenter Roger Sant of Maritz Research for an informative webinar where Sant will reveal the Next Generation of Customer Experience Management (CEM) and explain how this innovative process can be applied to improve business performance.
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June 10th, 2009
Creating a Successful Health and Productivity Strategya - guide to outsmarting the recession
A thought leadership seminar from Marketing Week and Maritz Research
Many businesses struggle during the current recession but a handful of companies are riding out the storm in good shape. A few have outperformed the market and have beaten analysts’ earnings estimates. Many of those are companies that have made Customer Experience Management a core strategy of theirs – and know how to effectively deliver it.
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Creating a Successful Health and Productivity Strategy
Research shows that wellness programs can increase employee attendance, enhance your company's image and produce an overall healthier workforce.
How do you get your employees or members to participate in the programs? In this seminar, Mindy McGrath, VP Healthcare Strategy and Rick Garlick, PhD, VP Consulting Strategy, Research will explore employee motivation, share wellness research findings, offer ways to inspire employees to get involved and help you enhance your health and productivity programs.
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Brand Building in a Digital Age
In a digital age, much of the information regarding a brand, to which customers are exposed, does not originate with and is not controlled by brand managers. A whole host of messages created by consumers and other interested observers can have a significant impact on a company's brand image and simply cannot be ignored.
... full details & registration
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